It should be reassuring. Mutations that trend towards the sniffles is a great thing. Why have the responses been appropriate? That statement doesn't make sense. We didn't close borders for Delta, but have for Omicron?
Omicron will eventually outcompete Delta if more transmissable, just the way it goes. First we have to get through our Delta surge, which is still happening and is a danger certain demographics right now.
What side of the building does your pharma friend work at? Scientist or seller? While SA tells everyone to calm down, people aren't dying, Pharma CEOs are stirring the pot, like they always do. Doses have to be sold before Omicron's true colors are known. Funny how disease drives an industry to profit.