I think most refs know the LOTG well. However, what parents need to understand is that individual interpretations of the LOTG are highly subjective. Spend anytime in the "C'mon Ref" forum and you will realize how true that is. There is a video of a play in the forum right now that the Refs' opinions range from no call to a penalty and a red card. What is one refs "careless" is another refs "excessive force". Refs may also not make "by the book" calls based on a number of factors including age, ability and in the name of game management. How is this subjectivity different from most other professions? It's not (see doctors, mechanics, attorneys...). We all carry bias as to how things should be done. That's normal human behavior. Refs make mistakes like anyone else and most do their best to get the call correct in real time without the benefit of replay and slo mo which we have the luxury of using to second guess ref decisions. However, I'm not condoning those refs that come physically or mentally unprepared to officiate game, those refs should be weeded out.
If refs are human, they would be best served to show a little humility when warranted. I'm going to echo what others have said about communication. Refs don't need to become Facebook friends with the spectators, but a simple icebreaker like "How's it going today parents?" or "I hope your kids have a great game today". Little gestures like that go a long way to building rapport and disarming parents. It also helps to dispel that "us vs them" impression. Will this always work, of course not, but I've seen it be effective in quite a few situations. I know some refs say they're instructed not to talk with the parents, which is particularly good advice when things are contentious. But seriously, this is youth soccer, I don't think their should be any prohibition on refs exchanging pleasantries with parents. It should be noted that included in USSF's last published Referee Administrative Handbook was the following number one listed item in the "The Referee Commitment":
1) Officiating matches in a fair and safe manner that ensures player and spectator enjoyment.
Unfortunately, some refs believe they have no obligation to the spectator, and instead categorize all parents as stupid and don't understand the LOTG. Here is a little article about refs leaving their ego at home. http://nisoa.com/instruction/interc...2011/04/08/attitude-and-ego-leave-it-at-home/
If refs are human, they would be best served to show a little humility when warranted. I'm going to echo what others have said about communication. Refs don't need to become Facebook friends with the spectators, but a simple icebreaker like "How's it going today parents?" or "I hope your kids have a great game today". Little gestures like that go a long way to building rapport and disarming parents. It also helps to dispel that "us vs them" impression. Will this always work, of course not, but I've seen it be effective in quite a few situations. I know some refs say they're instructed not to talk with the parents, which is particularly good advice when things are contentious. But seriously, this is youth soccer, I don't think their should be any prohibition on refs exchanging pleasantries with parents. It should be noted that included in USSF's last published Referee Administrative Handbook was the following number one listed item in the "The Referee Commitment":
1) Officiating matches in a fair and safe manner that ensures player and spectator enjoyment.
Unfortunately, some refs believe they have no obligation to the spectator, and instead categorize all parents as stupid and don't understand the LOTG. Here is a little article about refs leaving their ego at home. http://nisoa.com/instruction/interc...2011/04/08/attitude-and-ego-leave-it-at-home/