Some of the changes under Carlos was to add a GM and transfer much of the decision making to the Executive Team, a departure from the previous President. The executive staff (Remedi, Wahlke, Buethe, Raina, Wallach, and Stewart) hold most of the real power. See,
https://www.ussoccer.com/governance/board-of-directors/about
Remember, all of the Board members are volunteers (including the President (Cordeiro now Cone). The Board essentially rubber stamps the recommendations of the Executive team.
Having attended the last AGM (Nashville) and the Feb 2020 US Soccer board meeting, reviewed the 2019 minutes, and had multiple conversations with leaders of the various councils and board members, I can personally tell you there is a tremendous amount of misconceptions related to US Soccer. At its core, you have some very intelligent people serving on the Board with a passion for growing the game. They are all volunteers and spend significant time looking at the bigger picture. US Soccer is not the same type of non-profit that your local club operates. The employees and officers do almost all of the heavy lifting.
But make absolutely no mistake. Because the Player's Council enjoys weighted votes and consistently votes as a unified bloc, the Player's council and the Pro Council members ultimately run the show. Nobody is elected to the President or Vice President position without the Player's council stamp. In fact, this year Cindy Cone was challenged by John Motta for VP. Cone didn't campaign and won by a landslide because she knew the Adult and Youth Council would be all over the board with their votes, and the Athletes and Pro Council would vote as a unified bloc.