Have they sent communication letting people know when to expect the schedule?
I don't mind stuff being late. These things can't be easy to figure out (especially with coaches with multiple teams). But I hate it when a tournament director doesn't send an update and set proper expectations.
I'm sure they have a full email inbox with lots of people asking the same question "When and where are we playing? When will the schedule get released?"
It should be standard issue that an email update is sent out 2 weeks prior to the start of the tournament with updates. Including when the schedule is expected to be released. Then an email should go out when the schedule is released or another email at about 7-10 days out letting everyone know when the schedule is coming.