That's how it always is. Them and their parents, when asked about it, will say, "Oh, it's just a different coaching style", but if they leave, and I've seen it time and time again, from the kids and the parents, it turns into, "oh, he was horrible" "yeah, so and so was a douche bag" "he was an @#$". It's this weird little things, they'll defend the coach out of loyalty, out of fear, out of not knowing better, but then they leave. They get a new coach, they see a good example of a coach. It's like they'll only either see or admit it once their are completely separated from the team/coach. In situations like that, what you're supposed to be looking for is what players and parents say after leaving, not the players and parents there.